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Using the factory reset button

Some models of ActiveCam and TRASSIR cameras have a reset button.

 Camera models with RESET button

AC-D1020 AC-D1020v2 AC-D1120SWD AC-D1120SWDv2 TR-D1120WD AC-D1140S  AC-D1140Sv2 
AC-D1140 AC-D1140Sv2 AC-D2111IR3W TR-D2111IR3W TR-D2121IR3Wv2 TR-D2221WDIR4 TR-D2121IR3W 
AC-D2121IR3W TR-D2221WDIR4 TR-D2251WDIR4 TR-D2151IR3 AC-D2123WDZIR6 TR-D2222WDZIR4 TR-D2122ZIR3 
AC-D2123WDZIR6 TR-D2122ZIR3 AC-D2033IR2 AC-D2143ZIR6 TR-D2252WDZIR4 TR-D2152ZIR3 AC-D2163WDZIR5 
TR-D3151IR2 TR-D3151IR2 AC-D3103IR2 AC-D3123VIR2 AC-D3123WDZIR3 TR-D3122ZIR2  AC-D3143VIR2AC-D3143ZIR3  
AC-D3163WDZIR5  AC-D4111IR1v2 AC-D4111IR1v2 TR-D4111IR1v2 AC-D4011 TR-D4121IR1v2 TR-D4121IR1v2 AC-D4121IR1
AC-D4221IR1 AC-D4121IR1v2 AC-D4121IR1v2 TR-D4121IR1v3 TR-D4121IR1v4 TR-D4121IR1v4 2 TR-D4141IR1 TR-D4141IR1 
AC-D4141IR1 AC-D4141IR1  TR-D4161IR1 TR-D4181IR1AC-D6124v2 AC-D5124 AC-D5124v2 AC-D5123IR3 AC-D5124 AC-D6124IR15
AC-D6144 AC-D6144IR10 AC-D7101IR1 TR-D7101IR1 AC-D7111IR1W TR-D7111IR1W AC-D7121IR1v3 AC-D7121IR1v3 AC-D7121IR1v3
TR-D7121IR1v6 TR-D7121IR1v5 TR-D7121IR1Wv2 TR-D7121IR1v5 TR-D7121IR1v5 TR-D7121IR1W AC-D7121IR1W AC-D7121IR1 TR-D7121IR1v4

TR-D7121IR1v4 TR-D7121IR1v4 TR-D7121IR1v3 TR-D7121IR1v3 TR-D7121IR1v3 AC-D7141IR1 AC-D7141IR1 TR-D7141IR1 TR-D7141IR1

TR-D1250WD TR-D2221WDC  TR-D2221WDCL4 TR-D2121IR3Wv3 TR-D2121IR3Wv3 TR-W2B5 TR-D2121IR3v6 TR-D2121IR3v6 

TR-D2121IR3v6 TR-D2221WDIR4 TR-D4B5 TR-D2151IR3 TR-D2223WDIR7 TR-D2223WDZIR7 TR-D2224WDZIR7 TR-D2123IR6v6
TR-D2122ZIR3v6 TR-D2253WDIR7 TR-D2153IR6 AC-D2183WDZIR5 TR-D3121IR2Wv3 TR-W2D5 TR-D3121IR2v6 TR-D3123IR2v6

TR-D3122ZIR2v6 AC-D3183WDZIR5 TR-D4221WDIR2 TR-D4221WDIR2 TR-D4121IR1v6 TR-D4121IR1v6 TR-D4251WDIR2

TR-D4251WDIR2 TR-D4151IR1 TR-D5123IR3 TR-D5124 TR-D6224IR10 TR-D6254 TR-D6254IR15 TR-W2C1
TR-D7121IR1Wv3 TR-D7121IR1v6 TR-D7121IR1W TR-D7151IR1 TR-D7151IR1 TR-D8221WDC TR-D8221WDCL3
TR-D8121IR2Wv3 TR-W2S1 TR-D8121IR2v6 TR-D8121IR2v6 TR-D2S5 TR-D8251WDIR3 TR-D8251WDIR3
TR-D8151IR2 TR-D8122ZIR2v6 TR-D8152ZIR2 TR-D9151IR2

 Example of the location of the reset buttons

To reset the IP camera settings to factory settings using the button:

1. Power up the camera.
2. Press and hold the RESET button for 10 seconds.
3. Release the button, and the camera will reboot.
4. Try to connect to the IP camera


Launch the browser and try to connect to the IP camera. To do this, enter in the address
bar http://192.168.1.188 and press Enter.
To access the web interface, enter the user name and password

To connect to an IP camera, the PC must be on the same LAN as the camera.

Example of computer network settings:

  • IP address: 192.168.1.10
  • Subnet mask: 255.255.0.0.

If you can't access the camera settings via the browser, then you need to use special utilities to search for the camera on the local network. Go to

Use the link below and the table to select the utility for the desired camera model.

Utilities for finding cameras on a local network

Remote reset by a technical support specialist

If there is no RESET button or if access to the camera is difficult, you need to find out which group the camera belongs to, to do this, find the camera model in the table:



















A


AC-D1140
AC-D2101IR3
AC-D2101IR3v2
AC-D2101IR3W
AC-D2103IR3
AC-D2111IR3
AC-D2111IR3W
AC-D2113IR3
AC-D2121IR3v2
AC-D2121IR3W
AC-D2121WDIR3v2
AC-D2123IR3v2
AC-D2141IR3
AC-D2143IR3
AC-D2163IR3
AC-D3101IR1
AC-D3101IR1v2
AC-D3103IR2
AC-D3111IR1
AC-D3113IR2
AC-D3121IR1
AC-D3121IR1v2
AC-D3123IR2
AC-D3123IR2v2
AC-D3123VIR2
AC-D3123VIR2v2
AC-D3141IR1
AC-D3143VIR2
AC-D4101IR1v3
AC-D4111IR1v2
AC-D4121IR1
AC-D4121IR1v2
AC-D4141IR1
AC-D4221IR1
AC-D7101IR1
AC-D7111IR1W
AC-D7121IR1
AC-D7121IR1v3
AC-D7121IR1W
AC-D7141IR1
AC-D8101IR2
AC-D8101IR2v2
AC-D8101IR2W
AC-D8111IR2
AC-D8111IR2W
AC-D8121IR2v2
AC-D8121IR2W
AC-D8121WDIR2v2
AC-D8123ZIR3
AC-D8141IR2
AC-D9141IR2
AC-D9161IR2
TR-D1120WD
TR-D1140
TR-D1250WD
TR-D2101IR3v2
TR-D2111IR3
TR-D2111IR3W
TR-D2113IR3
TR-D2121IR3v2
TR-D2121IR3v3
TR-D2121IR3v4
TR-D2121IR3W
TR-D2121IR3Wv2
TR-D2121WDIR3v2
TR-D2122WDZIR3
TR-D2122ZIR3
TR-D2123IR3v2
TR-D2123IR6v3
TR-D2123IR6v4
TR-D2123WDIR6
TR-D2141IR3
TR-D2142ZIR3
TR-D2143IR3
TR-D2143IR6
TR-D2151IR3
TR-D2152ZIR3
TR-D2153IR6
TR-D2161IR3
TR-D2163IR6
TR-D2181IR3
TR-D2183IR6
TR-D2221WDIR4
TR-D2222WDZIR4
TR-D2223WDIR7
TR-D2223WDZIR7
TR-D2224WDZIR7
TR-D2251WDIR4
TR-D2252WDZIR4
TR-D2253WDIR7
TR-D2253WDZIR7
TR-D2B5
TR-D2B5-noPoE
TR-D2B6
TR-D2D2
TR-D2D5
TR-D2S1
TR-D2S1-noPoE
TR-D2S5
TR-D2S5-noPoE
TR-D3111IR1
TR-D3113IR2
TR-D3121IR1
TR-D3121IR1v2
TR-D3121IR1v3
TR-D3121IR1v4
TR-D3122WDZIR2
TR-D3122ZIR2
TR-D3123IR2v3
TR-D3123IR2v4
TR-D3123VIR2v2
TR-D3123WDIR2
TR-D3141IR1
TR-D3142ZIR2
TR-D3143IR2
TR-D3143VIR2
TR-D3151IR2
TR-D3152ZIR2
TR-D3153IR2
TR-D3223WDZIR3
TR-D3253WDZIR3
TR-D4101IR1v3
TR-D4111IR1v2
TR-D4121IR1v2
TR-D4121IR1v3
TR-D4121IR1v4
TR-D4141IR1
TR-D4151IR1
TR-D4161IR1
TR-D4181IR1
TR-D4221WDIR2
TR-D4251WDIR2
TR-D4B5
TR-D4B5-noPoE
TR-D4B6
TR-D4D2
TR-D4D5
TR-D4S1
TR-D4S1-noPoE
TR-D4S5
TR-D4S5-noPOE
TR-D7101IR1
TR-D7111IR1W
TR-D7121IR1v3
TR-D7121IR1v4
TR-D7121IR1v5
TR-D7121IR1W
TR-D7121IR1Wv2
TR-D7141IR1
TR-D7151IR1
TR-D8101IR2v2
TR-D8111IR2
TR-D8111IR2W
TR-D8121IR2v2
TR-D8121IR2v3
TR-D8121IR2v4
TR-D8121IR2W
TR-D8121IR2Wv2
TR-D8121WDIR2v2
TR-D8122ZIR2
TR-D8123ZIR3
TR-D8141IR2
TR-D8151IR2
TR-D8152ZIR2
TR-D8221WDIR3
TR-D8251WDIR3
TR-D9141IR2
TR-D9151IR2
TR-D9161IR2
TR-D9251WDIR3
TR-W2B5
TR-W2C1
TR-W2D5
TR-W2S1







B


AC-D2123IR3
AC-D4101IR1
AC-D4101IR1v2
AC-D4111IR1
AC-D4151IR1
AC-D7111IR1
AC-D7111IR1v2

If the camera belongs to group A, it is necessary to make a connection to the external network of ports 80 and 6000.

If the camera belongs to group B, it is necessary to make a transfer to the external network of ports 80 and 1115.

Port forwarding 6000 and 1115 must be done symmetrically (6000 –> 6000, 1115 –> 1115)

After successful port forwarding, send a password reset request to technical support by email reset@trassir.com

indicating the camera model, external ip address and matching ports for connection.

If you cannot forward the ports for any reason, then install the AnyDesk program on a computer on the same network as the camera and provide our specialist with remote access via AnyDesk.

Savkin Alexander