Problem
When adding a new Hikvision or HiWatch IP device to the TRASSIR software, in the connection settings, the indicator status shows "Connected", but the current statistics do not show the FPS and kB/s values, and the channel displays "No connection"
Solution
Log in to the web interface of the device
Go to Settings -> Security -> Authorization
Set the "RTSP Authorization" parameter - digest/basic
Click "Save"
Go to Settings -> Security ->IP Filter
Uncheck the "Enable IP address filter" option
Click "Save"
Go to Settings -> Security →Security Service
Uncheck the option "Enabling illegal entry blocking"
Click "Save"
Go to Settings -> Network -> Add. Settings -> Access Platforms
Uncheck the "Enable" option
Click "Save"
This is especially true for recorders.